Store manager

Careers: Retail Store Manager – Watford FC

An exciting opportunity has become available within the retail team at Watford Football Club. We are looking to recruit a Retail Store Manager to be part of a forward-thinking team responsible for providing excellent customer service to our customers and fans at our two retail stores.

You will play a key role in managing all aspects of the day-to-day management and business development of the retail store(s) and kiosks. To exceed all company-defined KPIs, operate a safe and compliant environment, and deliver a world-class retail environment, with inspiring customer service.

The successful candidate will enjoy working in a team, be enthusiastic, hardworking and flexible to the demands of the position and the company.

Applicants should ideally live locally in or around Watford and be a UK resident or non-UK resident with a valid UK work permit, and ideally have work experience in a similar role.

You must have:

  • Minimum of 3 years of work experience in a professional retail environment in a management or supervisory role
  • Experience managing and leading a team to ensure success
  • Experience with visual merchandising
  • Good knowledge and understanding of retail processes and systems
  • A good understanding of Microsoft programs
  • Excellent understanding of commodity purchasing and sourcing
  • Ability to build and maintain internal and supplier relationships
  • Experience with inventory control management and processes
  • Numeration and the ability to understand and act on complex relationships
  • Exceptional customer service and communication skills
  • Ability to work under pressure in a busy team
  • Full UK driving license or ability to travel to various locations due to job requirements
  • Understanding of the club’s commitment to EDI and backup
  • Necessary Disclosure and Barring Service Verification will apply to this position

Ideally, but not essential, you would have:

  • A degree in business studies or similar
  • Previous experience in e-commerce
  • Retail store management experience in the football industry

Download the full job posting by clicking HERE, or contact the Human Resources Administrator at [email protected]

Employer: Watford Football Club
Job title: Retail store manager
Salary: According to experience
Location: Watford Football Club – Vicarage Road Stadium
Type: Permanent full time
Passport/Visa: Must be eligible to work in the UK
Closing Date: 12 p.m., Friday, February 18, 2022

Application process:

1. Please download and complete an application form located on the club’s website in the careers section.
2. Please send the completed application form, a cover letter explaining why you would be suitable for the position, a copy of all relevant qualifications, the right to work in the UK and your CV by email to [email protected] , or by post to HR Admin , Watford Football Club, Vicarage Road Stadium, Watford, Hertfordshire, WD18 0ER.
3. If you need information on how to complete the application form, please refer to the “Application Form Guidance Notes” which can be found on the club website in the Careers section.
4. Please note that depending on the role and if the pre-selected reference request can be taken before the interview.