Store manager

Store Manager Explains Why You Might Have To Wait 4-6 Months For New Furniture

CEDAR RAPIDS, Iowa (KCRG) — If you’re planning a spring room update and it includes a new sofa, you might want to place an order now. Supply chain safeguards are impacting the industry, leaving months to wait for new furniture.

Jim Smalley has been a store manager with CR Home Furnishings in Southwest Cedar Rapids for 28 years. He calls customers daily to give them updates on the status of their furniture.

“As we speak, it’s four and a half months away,” he explained of a client’s couch. This client should have his sofa next month.

“At the end of February, to be completely honest with you, this customer almost waited 6 months for their couch,” Smalley explained.

For years, Smalley was able to deliver furniture to customers in 6-8 weeks. Since the pandemic, those wait times have multiplied to 4 to 6 months. The industry has been hit by widespread supply chain safeguards which Smalley says stems from growing demand for furniture and a shortage of labor.

“Bedroom and dining room sets, they sit in ports for 2-3 months before they’re even checked in,” Smalley said.

This forces manufacturers to pivot. Smalley told us that sofas with 150 fabric choices streamlined a few options that they could bring to customers faster.

“6-8 weeks, just in this fabric,” he pointed out.

CR Home Furnishings has several furniture options in stock, but these are ones that the store itself ordered 4-6 months ago.

“Nobody wants you to have your furniture more than me,” Smalley said.

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