Store manager

Tampa Bay Dollar general store manager fired for viral TikToks during tough hours and staff shortages

A Tampa Bay Dollar General store manager has gone viral after posting TikTok videos intended to show how difficult it is to run a store when hours and employees are limited.

Mary Gundel, who ran the Dollar General on US 301 and Martin Luther King for several months, said her videos were the reason she was fired. She said she had worked for the company for more than three years as a head of various stories.

“A lot of customers don’t understand what it’s like to work for this company,” she said in one of the TikToks. “It’s time for a change.”

Gundel posted over six videos, totaling 18 minutes. Through the videos, she informed millions of TikTok users about staffing levels and workload.

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“I want fair treatment for Dollar General employees,” she said. “I want fair wages for them.”

Dollar General released this statement:

“At Dollar General, we are committed to providing an environment where employees can grow their careers and where they feel valued and heard. We are proud that approximately 75% of our store managers, along with many other leaders, have been promoted from within.

“Maintaining open, two-way lines of communication with our employees is a priority. We offer our teams many ways to make their voices heard, including our open door policy and our routine engagement surveys. We use this feedback to help us identify and address concerns, improve our workplace, and better serve our employees, customers, and communities. We are disappointed whenever an employee feels we have not met these goals, and we use these situations as additional opportunities to listen and learn. While we don’t agree with all of the statements Ms. Gundel is currently making, we do here.”

Gundel said she’s heard from many employees since posting her first video and they’re looking for ways to unionize.

“At the start of it all, I would have told you [this would not have made a difference]”, she said. “But now, standing in front of you, I would say yes.”

She said she started working for Uber and Lyft to help make ends meet for her husband and three children. She said a walkout was scheduled for early May, hoping to demand better pay and hours.